The symptoms
The console dies after an hour of handheld play when it used to last three. It shuts down at 30% battery, or won't power on at all unless it's sitting in the dock. It's fine plugged in but hopeless on the go. If your Switch charges normally but just doesn't hold it anymore, the battery is telling you it's worn out.
Battery or charging port? Ten-second check
These two failures get confused, and they're different repairs: if the console won't take a charge at all, or only charges with the cable at an angle, that's the charging port. If it charges fine but drains fast or dies early, that's the battery — this page. Not sure? Email us the symptoms and we'll tell you straight which repair you need.
Why it happens
Lithium batteries are consumables — every charge cycle slightly reduces capacity, and a Switch that lives in its dock also lives with heat, which accelerates the wear. After a few hundred cycles the chemistry simply holds less, and no settings change or firmware update recovers worn capacity. The fix is a new cell.
Every model, one flat price
Original, V2, Lite, or OLED — $57 flat with the new battery, installation, charge and capacity testing, and tracked return shipping included, repaired within 48 hours of reaching our Virginia bench. Your saves, games, and accounts are untouched: a battery swap is pure hardware.