The symptoms
Photos that won't focus no matter where you tap. A black screen in the Camera app while the selfie camera works fine. A visible crack in the lens, a rattle when you shake the phone, or constant shaking and flickering in the viewfinder. Any of these means the camera module hardware has failed — and no software update brings it back.
Why cameras fail
The rear camera is one of the most mechanically delicate parts of an iPhone: microscopic lenses suspended on magnetic stabilizers. Drops knock the stabilization loose, cracked lens glass scatters light into every shot, and sometimes the module simply dies. It fails independently of the screen — a phone can look pristine and still shoot blurry.
How we fix it
We replace the rear camera module with new hardware and test every lens, focus across the range, stabilization, video, and flash before return shipping. Standard models are $149; Pro models with their larger multi-lens arrays are $179. Parts, labor, testing, and tracked return shipping included, with a 48-hour bench turnaround.
One honest note that applies to every iPhone repair: iOS may display a “parts and service” notice in Settings for components Apple didn't install or reseat itself — even high-quality ones. It's informational only; every function works fully, and we test everything before shipping back. We'd rather you hear that from us than discover it in Settings.